Frequently Asked Questions
We receive numerous questions about carpet, tile and upholstery cleaning, and the many services that we have to offer. Below you'll find our most frequently asked questions and their answers:
Frequently Asked Questions
It depends on the kind of carpet, the solution used, and the humidity, so follow your technician's advice. Generally you should wait between 2 and 8 hours for the carpet to dry completely. Walking on wet carpet is usually fine, but it will attract dirt and soil faster than dry carpet.
The heat of our hot-water extraction tools is not hot enough to remove your carpet's stain resistance or protectant. If your carpet is more than 5 years old, it is advisable to reapply protectant after cleaning, as the original may be compromised over time.
Vacuum at least once a week, or more often in high-traffic areas. If you have pets and children, try to vacuum twice a week to remove pet hair and dander and keep your floors healthy.
Yes. We professionally steam clean grout to return it to its original color, and we can also seal your tile and grout to prevent the graying color from returning quickly.
We can professionally clean your wood floors to restore the glow they had when first installed. Our system removes embedded dirt and oil without harming the natural finish.